Government Requests Policy
11291785 Canada Inc. (operating as MaxLogic)
Last updated: May 2025
When 11291785 Canada Inc. receives a request from a public authority for user personal data, we apply the following process:
- Legality review. We assess every request against applicable law (Canadian PIPEDA / PIPA, GDPR where applicable) and our terms of service. Requests are not actioned until legality is confirmed, with counsel where appropriate.
- Right to challenge. Where a request is overbroad, malformed, or unlawful, we challenge it through counsel or the courts before disclosing any data.
- Data minimization. We disclose only the specific data fields strictly required to comply with a lawful request. Bulk or speculative disclosures are refused.
- Documentation. Each request and our response are logged, including the requesting authority, legal basis, scope, data disclosed, and personnel involved. Records are retained for 7 years.
Where not legally prohibited, we notify affected users of disclosures.